Log In FreshBooks’ Third Politeness Index: Which U.S. State is Most Polite?
FreshBooks released the results of its 2023 Politeness Index – U.S., which determined Alaska has the most polite small business owners in the country, followed by Maine and Missouri. FreshBooks analyzed proprietary invoice data to uncover which small business owners (by state) are the most likely to use polite terminology to get paid faster.
Methodology: FreshBooks analyzed over 9 million invoices sent in 2023 from U.S. customers that included the following terms when sharing invoices: please, thank you, appreciate, sincerely, and regards.
About FreshBooks
FreshBooks is on a mission to help small business owners grow and thrive. Our easy-to-use accounting platform, trusted by businesses in over 130 countries, simplifies invoicing, accounting, payments, expense management, and empowers owners to track and manage the day-to-day finances of their businesses. Elevating the customer experience, our game-changing Collaborative Accounting™ model allows small business owners to partner with their accountant on the FreshBooks platform, streamlining workflows and providing real-time financial insights that drive strategic decision-making and business success. With 11x Stevie award-winning customer support, FreshBooks serves a diverse range of customers, operating from offices in Canada, Croatia, Germany, the Netherlands, Mexico, the U.K., and the U.S. Consistently honored as a Top 10 employer by Great Places to Work for eight of the last nine years, FreshBooks is committed to delivering exceptional experiences to our customers.
Contact:
Sajni Khera
sajni.khera@freshbooks.com
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